Employee Complaint Handling

(f/m/d/human/no cyborgs)

Full-time
Flintbek
Starting immediately

Your New Job.

We are looking for motivated and committed individuals to strengthen our team. The main focus of this position is the technical inspection of returned batteries as well as the careful processing of complaint cases. In addition, you will support our team during peak times with customer consultation and in-store sales. Confident use of IT systems, email, CRM, and merchandise management systems is essential.

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What you can expect.

Your Tasks:

Processing and handling of complaints.
Testing returned batteries for functionality.
Providing technical support for our products.
Customer consultation and sales support during peak times in-store.
IT-based tasks such as email communication, correspondence, CRM (using templates), and merchandise management systems.

What we expect.

Your Skills:

Confident handling of technical devices, e.g. chargers.
Strong service orientation and friendly demeanor.
High level of quality awareness, accuracy, and attention to detail.
Experience in automotive electronics is an advantage.
Motivated and independent working style.
Team player mentality – we succeed together!

Our Benefits.

We want our employees to feel comfortable and valued. In addition to exciting responsibilities, we offer a motivating environment with opportunities for individual development. We also provide a wide range of additional benefits to make both work and everyday life more enjoyable. We invest in our employees and are committed to supporting them. As a forward-looking company, we offer everyone the opportunity to grow and develop. Here you can learn more about all the benefits we provide to our employees.

Apply Online Here PDF download

Information About Applications.

Have we sparked your interest? Then simply apply online via our application form. Alternatively, you are welcome to send us an email at jobs@abh-nord.de. You can find more information about applying and the application process at ABH-Nord GmbH in our FAQ section.

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Still got questions?

Direct Contact.

Marlon Peters
jobs@abh-nord.de
ABH-Nord GmbH, Konrad-Zuse-Ring 5, 24220 Flintbek